FAQ2023-12-14T10:08:51-06:00

Frequently Asked Questions

Which countries do you operate in?2023-12-14T09:53:57-06:00

Secure Envoy Services only operates within the United States – to learn more about international security services please visit Jaguar Transit

I love your transit solution, but I have no one to deliver the cases.2023-11-20T11:00:53-06:00

No problem. While we don’t offer delivery services directly, we work with the highest rated Point-to-Point delivery providers in the business. Their services include pickup from the point of departure by experienced professionals, who deliver your high-value goods, or cash in transit, directly to their destination point.

With this option, though you’re not doing the delivery yourself, you can still monitor the trip’s progress via our Secure Envoy Solutions Transit app on your smartphone.

Can I purchase Jaguar High-Security cases?2023-12-04T12:37:56-06:00

Yes, you can purchase a case and the cost of each case depends on the size, type and features you select. You may also lease a case. In either approach, both require a monthly GPS subscription and the leasing model requires that you ship using the case at least once per month and pay the associated fees as applicable.

Can we do a trial?2023-10-25T10:08:10-06:00

Unfortunately, we aren’t able to allow trials because all our cases are only insured for actual trips. Nevertheless, you can deploy the case for a single trip event (less than 3 hours), with a minimal value which may enable you to get acquainted and confident with our solution.

Are there any limitations on the amounts we can transport using a High-Security case?2023-11-21T11:30:40-06:00

We have security requirements that you will need to meet according to the total value of your shipment and your location, i.e. currency, precious metals, jewelry. We allow limits of up to USD 2 million for qualified companies.

My delivery is urgent, how quickly can I get my smart case?2023-11-20T11:07:56-06:00

Depending on your location and the destination of your shipment, we will deliver the Jaguar cases required for your high-value goods transportation in three business days or less and after the first use, return the same or the next day depending on your location.

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